Shipping policy
Last updated: 13 November 2026
Free shipping
Shipping is free on every order. The shipping cost is always shown at checkout before you pay.
Delivery times
Orders are processed in 1-3 business days. Delivery to the United States usually takes about 8-15 days. The product page shows your estimated delivery dates.
Delivery times are estimates and may be longer during busy shopping periods, customs checks or for reasons beyond our control.
Other countries
If your country is offered at checkout, we can ship there too. Delivery to other countries may take longer.
Customs, duties and taxes
Orders shipped outside the United States may be subject to import duties, taxes or customs fees in the destination country. These charges are not included in our prices and are the customer's responsibility. If a package is refused because these charges were not paid, we refund the product price minus the shipping and return costs incurred.
Tracking
When your order ships you will receive an email with a tracking number.
Lost or damaged parcels
If your parcel is lost or arrives damaged, message us through our contact form with your order number and we will help you. Orders with Shipping Protection are reshipped free of charge if lost, stolen or damaged in transit.
Wrong address
Please check your address carefully at checkout. If you notice a mistake, message us right away; once the order has shipped we may not be able to change it.