Terms of service

Last updated: 13 November 2026

1. Seller

The online store CIRRA is operated from Las Vegas, Nevada, United States. You can reach us through our contact form.

2. Purpose and acceptance

These Terms of Service govern the use of this website and purchases made through it. By placing an order you confirm that you have read and accept them. To buy, you must be of legal age in your place of residence and provide truthful information.

3. Products and prices

We show our products as accurately as possible; small differences in color or appearance may exist depending on your screen. The valid price is the one shown when you confirm your order. We may correct obvious pricing errors and will tell you before processing an affected order.

4. Orders

Add products to your cart, enter your shipping details, choose a payment method and confirm. You will receive a confirmation email. We may cancel an order because of a pricing error, lack of stock or suspected fraud, and will refund the full amount paid.

5. Payment

Available payment methods are shown at checkout. Payments are processed through secure payment providers; we never see or store your full card details.

6. Shipping

Delivery times and conditions are described in our Shipping Policy.

7. Returns and refunds

You can return products within 30 days of delivery under the conditions in our Refund Policy.

8. Safe use

The CIRRA pillow is a comfort product for resting while seated. Please use it safely:

• Use it only while seated, with your seatbelt fastened when you are in a vehicle or on a plane.
• Always follow the instructions of the crew, driver or operator, and put the pillow away when asked (for example for taxi, take-off and landing).
• Do not let children under 3 use it without adult supervision.
• Keep it away from sharp objects, heat and open flames.

The pillow is not a medical device. We are not liable for damage or injury caused by misuse or by use contrary to these instructions.

9. Liability

We are not liable for interruptions of the website caused by events beyond our control. Nothing in these terms limits rights you have under mandatory consumer law in your country.

10. Intellectual property

The texts, images, logos and other content on this website belong to CIRRA or their rightful owners and may not be reproduced without permission.

11. Privacy

We process your personal data as described in our Privacy Policy.

12. Changes

We may update these terms at any time. The version in force on the date of your order applies to that order.

13. Governing law and complaints

These terms are governed by the laws of the State of Nevada, United States, without prejudice to any mandatory consumer protection rules of your country of residence. If you have a problem, please message us through our contact form first so we can try to solve it together.